FREQUENTLY ASKED QUESTIONS

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Q: My question is not answered here. Where can i get help and additional information ?

A: Please contact the sourceforge-project BXCP at http://sourceforge.net/projects/bxcp and add your 
   problem to an area that suits it. For example errors are given to the bugtracker.

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Q: Where to search for the almost current version of the BXCP ?

A: Point your browser to http://sourceforge.net/project/showfiles.php?group_id=95430 and get the files.

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Q: How to change backgrounds, colors and layout inside the BXCP ?

A: The 'index.htm' inside your 'gfx' directory contains the whole template layout. Additional values are 
   stored inside the 'gfx.css'. Origin templates must include an 'index.htm' or 'index.html' file. Install 
   these to the 'gfx' directory and update its content to match the BXCP template engine.

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Q: An error message appears on top of the page. It says the 'session.save_path' is incorrect, what to do ?

A: Php tries to store the session data in a directory, but that one doesn't exist. Check the option 
   'session.save_path' inside the 'php.ini' file and correct it. The second way is to create the expected 
   directory for Php. If you haven't access to do these things: Contact your webspace provider and inform 
   him about the error and these solutions.

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Q: Every page displays the message 'Warning: session_start(): Cannot send session cache limiter - 
   headers already sent (output started at **:**) in ** on line **'. How to stop this error ?
   
A: Check your 'config.php' for any content (including empty lines and spaces) after the php closing tag. 
   The session can't start if there is something next to the '?>'.

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Q: Why does the picture upload always fail with this error: 'Warning: move_uploaded_file(***) 
   [function.move-uploaded-file]: failed to create stream: No such file or directory in *** on line **' ?

A: The BXCP uses the variable '$uploaddir' to define the matching upload directory. The requested directory 
   is missing and you have two possibilitys now. Change '$uploaddir' to find all directorys or ask your 
   provider how to do so.

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Q: No emails are send by the BXCP, for example a new registered user is not getting one. Why ? 

A: Open the 'config.php' and look for errors inside the three email adresses entered there (one incoming and 
   two outgoing). Maybe they haven't been set at installation. The variable '$org' defines the prefix for 
   the email headlines and you should change it, too.

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Q: Is it possible to run the BXCP with other database servers than MySQL, like PostgreSQL or SQLite ?

A: This feature is planned, but not yet finished. Also it won't come frome today to tommorrow. The BXCP is 
   designed to just support MySQL, so its much work to open the way for other datebase servers. It will start 
   if a good solution is found to make the BXCP more flexible in this case without losing functionality.